- I cannot access Outlook when GhostSurf is running. Why?
GhostSurf 2005/2006 does not interfere in the functioning of Outlook as it does not support the protocol used by Outlook. It can only anonymize HTTP, NNTP, IRC, and Instant Messenging traffic. If you have configured Outlook to access an external email account (which uses HTTP), then you may check...
- Images do not load when I use the Secure setting in GhostSurf. Why?
This issue could be because of the "time-out" feature in your browser. If you find that some web pages partially load and don’t display specific content, then it could be because of loss of some data packets. Your browser is timed to fetch data and stops fetching data once the time period...
- How do I check if GhostSurf is working on my computer?
GhostSurf icon on the taskbar would blink every time you visit web sites. Also, you would see the web sites visited under the Traffic tab under the Privacy Control Center. To test the anonymous hub setting, you can set the privacy level to Invisible or Secure and then do the following.
1) Right...
- How do I start GhostSurf automatically when my computer starts?
To start GhostSurf on startup, you may check the option "Start GhostSurf proxy when your computer starts" under "Options" tab in Privacy Control Center.
GhostSurf would automatically start on startup the next time you reboot your computer.
- How do I disable GhostSurf from running on startup?
To disable GhostSurf from running on startup, you may uncheck the option "Start GhostSurf proxy when your computer starts" under "Options" tab in Privacy Control Center.
GhostSurf would not start automatically the next time when you reboot your computer.
- Why can some websites get my IP address?
When you first install GhostSurf, by default it does not route your requests through anonymous hubs (unless, in the initial Setup wizard, you set the privacy level to maximum). Thus, if you visit a website that is supposed to report your IP address, your IP will still be visible.
You can...
- GhostSurf work when I use a chat program like mIRC?
No it does not as it is designed to protect you through the HTTP connection only. We are considering adding the IRC ability in the future, so keep an eye on our products.
- I cannot access Internet when GhostSurf is running. Why?
A possible reason for this could be your firewall blocking GhostSurf from accessing Internet. Make sure that you configure your firewall to allow GhostSurf access your direct Internet connection.
GhostSurf uses the IP address 127.0.0.1 and the port 7212 to route data.
If you require any...
- I lost the special site settings in GhostSurf. Can I backup special Site settings?
GhostSurf stores its settings under the directory C:Documents and Settings<your profile>Application DataTenebrilGhostSurf3.0
You may experience this issue if the settings file is altered either by you or by the third party program.
As a workaround, you can backup GhostSurf settings enabling...
- Google Earth does not load when GhostSurf is running. Why?
Although you will be able to login to Google Earth with GhostSurf running in the background, the images that appear in Google Earth will not be clear. Further the streaming ability will be lost.
Since Google Earth will not be able to login correctly when GhostSurf is running, please use the...
- Unable to install program from the CD.
Please try the following steps to install the program.
1. a) Click on "Start" button and click on "My Computer" option from the menu. (Windows XP).
b) Double click on "My Computer" icon on the desktop (Windows 95/98/ME/NT/200)
2. Right-Click on your CD drive and click Explore
3. This...
- My order number is stolen. I got an email that it was accessed from an IP address.
You would receive an intimation from us if either you or someone else enters your registered email address in our order finder page to know the registration number for the software.
http://www.tenebril.com/consumer/orderfinder.php
If you have not accessed the above web page, then it is...
- I cannot access Internet when GhostSurf is running. Why?
A possible reason for this could be your firewall blocking GhostSurf from accessing Internet. Make sure that you configure your firewall to allow GhostSurf access your direct Internet connection.
GhostSurf uses the IP address 127.0.0.1 and the port 7212 to route data.
If you require any...
- How do I hide my IP address?
GhostSurf's anonymous hubs protect your IP address from being seen by websites. By default, GhostSurf does not route your information through its anonymous hubs network. You can turn on anonymous hubs for a particular website by right-clicking it in the Privacy Control Center, and choosing...
- How do I hide my IP address?
GhostSurf's anonymous hubs protect your IP address from being seen by websites. By default, GhostSurf does not route your information through its anonymous hubs network. You can turn on anonymous hubs for a particular website by right-clicking it in the Privacy Control Center, and choosing...
- Who runs anonymous hubs? Are they secure?
Anonymous hubs are special "proxy servers," computers that accept requests from web browsers and forward them on to websites, without revealing the original sender. Normal proxy servers don't hide any information; anonymous proxy servers hide your IP address, so the intended destination doesn't...
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