- How can I see what files are thought to be spyware?
When SpyCatcher first detects spyware on your computer, the spyware is listed in the "Found Spyware" page. To see where the spyware's files are located and what they are called, you can right-click the spyware's entry in the list and choose "File Info" from the menu that appears.
You can also...
- Why does SpyCatcher disable spyware and not delete it? Can disabled spyware come back?
In SpyCatcher, 'disabling' really means 'deleting' because spyware files are removed permanently and cannot be reactivated. What's more, SpyCatcher's Reinstall Shield locks the file names used by the old spyware, preventing spyware from coming back even if you try to reinstall it yourself. This...
- Can I configure SpyCatcher to monitor my computer all the time?
Yes! You can use the Protector option in SpyCatcher to constantly monitor running programs and their related components. Protector?s monitoring requires little memory and is very fast, so it allows your computer to run efficiently even though it's watching for spyware.
When you enable this...
- I found new spyware! How do I report it?
SpyCatcher has its own database of spyware, which is updated daily. We are constantly adding new spyware to our database, and our research group tries to find and create signatures for new spyware as quickly as it comes out. We also actively work with customers who have infections that...
- What types of spyware does SpyCatcher handle?
SpyCatcher's spyware database is large and covers many different types of malicious software. To make it easy to recognize the spyware, we have classified spyware into 36 types.
SpyCatcher program is successfully tested to find spyware belonging to the following types:
- Typical Spyware
-...
- After disabling Viewpoint, AOL gives funny errors...
Certain new versions of AOL (9.0 and above) install Viewpoint Media Player automatically and look for it when AOL runs. Viewpoint is detected by SpyCatcher because Viewpoint silently installs itself from many sources and often is not removed when the installing program is removed.
However, if...
- How do I disable suspicious files?
The SpyCatcher component of GhostSurf 2006 Platinum employs an advanced technology not used by other anti-spyware vendor to identify known spyware files, mutations of advanced spyware and new spyware that has yet to be signatured. We do this by monitoring the behavior of a product and the...
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